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We schedule during confirmed business hours, appointment times confirmed at booking failures. The fastest way to lock in the next opening is to book online. Add the brand, model, and a short note about what happened so the technician arrives with the parts most likely to fix it.
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Schedule Service Call TodayWhat to Do While You Wait
Refrigerator or Freezer Not Cooling
Move perishable and frozen food into a cooler with ice or into another working unit. Keep the doors shut to hold the cold air already inside, which can preserve contents for several hours. Confirm the unit still has power at the breaker before assuming the worst. Do not pack the vents with food, since blocked airflow makes cooling problems worse.
Water Leaking Onto the Floor
Shut off the water supply valve to the appliance if it has one, then soak up standing water so it does not reach cabinetry or wood floors. For a refrigerator, a leak often comes from the defrost drain or the water line, not a catastrophic failure, but drying the area quickly protects the surrounding kitchen.
Gas Range or Cooktop Trouble
If you smell gas, do not operate switches or the ignition. Turn off the burners, leave the room ventilated, and if the odor is strong, leave the home and call your gas utility. For a burner that clicks without lighting but has no gas smell, turn it off and wait for the technician rather than repeatedly sparking it.
Common Urgent Calls We Handle
- Built-in refrigerator that stopped cooling before a warm weekend
- Wolf or Viking range that will not light ahead of a dinner
- Wine cooler drifting warm and threatening a collection
- Dishwasher or ice maker leaking onto hardwood or into a finished basement
- Oven that quit with an error code during the holidays
See our common problems guide for what each symptom usually means, or jump straight to refrigerator repair and range repair.